Shipping Policy

Shipping Locations

We currently ship only within the United States (USA).

Shipping Method

All orders are shipped using USPS.

Processing & Delivery Time

• Orders are typically processed within 1 business day.
• Once shipped, delivery usually arrives within 3–5 business days or less depending on your location and USPS transit times.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

You can track your order here:
https://tools.usps.com/go/TrackAction

Delays

While we strive to deliver all orders on time, occasional delays caused by USPS, holidays, weather, or high order volumes may occur and are outside of our control.

If you have any questions about your shipment, please contact us directly at support@ivysmile.com.